Report | The ROI of Sedna

Executive summary:

84% of Sedna customers have increased company productivity after using the software

86% of companies have shortened their response time to customers and 84% have reduced the number of errors in their customer interactions

88% say Sedna improves collaboration between different departments and functions in their company, with 73% seeing improved work across time zones with other offices

Beyond collaboration, Sedna enables teams to work more efficiently by reducing time spent managing emails and retrieving critical information. By centralising communications and integrating with key operational systems, users can access relevant data faster, leading to quicker decision-making and improved overall workflow.

Additionally, companies report greater transparency and accountability, as Sedna’s structured approach to information management ensures that key stakeholders have visibility into ongoing tasks and communications. This streamlined process not only reduces duplication of work but also helps mitigate risks associated with miscommunication or lost information.

With enhanced efficiency, businesses can reallocate staff resources to higher-value tasks, leading to increased profitability and better alignment with strategic objectives. This shift not only drives cost savings but also fosters a more agile workforce, enabling companies to adapt quickly to market changes and customer demands.